Frequently Asked Questions
- Why is this Notice being provided?
- What is this lawsuit about?
- Why is this a class action?
- Why is there a Settlement?
- How do I know if I am part of the Settlement?
- What if I am not sure whether I am included in the Settlement?
- What benefits does the Settlement provide?
- How can I enroll in the IDX plan?
- How do I obtain reimbursement of economic costs related to the Data Breach?
- How do I obtain reimbursement of lost time related to the Data Breach?
- When will I receive my reimbursement payment under the Settlement?
- What am I giving up as part of the Settlement?
- Do I have a lawyer in the case?
- How will the lawyers be paid?
- What does it mean to exclude myself from the Settlement?
- How do I object and tell the Court if I do not like the Settlement
- What is the difference between objecting and asking to be excluded?
- When and where will the Court decide whether to approve the Settlement?
- Do I have to come to the hearing?
- May I speak at the hearing?
- What happens if I do nothing at all?
- How do I get more information about the proposed Settlement?
- Why is this Notice being provided?
This Class Notice is provided pursuant to an order issued by the Court to inform you of the proposed Settlement and the Final Approval Hearing to be held by the Court to consider, among other things, (a) whether the Settlement is fair, reasonable and adequate and should be approved; and (b) Class Counsel’s request for Class Counsel Fees and Expenses and the Class Representatives’ request for service awards. This Class Notice explains the nature of the lawsuit, the general terms of the proposed Settlement (including the benefits available), and your legal rights and obligations. This Class Notice is not an expression of any opinion by the Court as to the merits of the claims or defenses asserted in the Action.
The Honorable Paula A. Patrick of the Court of Common Pleas of Philadelphia County, Pennsylvania is overseeing this action, which is known as Reese, et al., v. Teen Challenge Training Center, Inc., d/b/a Pennsylvania Adult & Teen Challenge, No. 210400093.
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The people that filed the lawsuit are called the “Plaintiffs.” Teen Challenge is the “Defendant.” - What is this lawsuit about?
The lawsuit alleges that on or about between July 27, 2020 and July 30, 2020, Teen Challenge was the victim of a cyberattack resulting in the disclosure of personal information and protected health information, including full names, Social Security Numbers, driver’s license numbers, financial account information, payment card information, dates of birth, prescription information, diagnosis information, treatment information, treatment providers, health insurance information, medical information, Medicare/Medicaid ID numbers, employer identification numbers, electronic signatures, and usernames and passwords.
Plaintiffs claim that Teen Challenge did not adequately protect personal information, and that as a result of the Data Breach people were harmed. Teen Challenge denies any wrongdoing, and no court or other entity has made any judgment or other determination of any wrongdoing or that any law has been violated.
Top - Why is this a class action?
In a class action, one or more people called “Class Representatives” sue on behalf of themselves and other people with similar claims. The Plaintiffs (the Class Representatives here), together with the people they represent, are called Settlement Class Members.
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One court resolves the issues for all Settlement Class Members, except for those people who timely exclude themselves from the Settlement Class. In this case, the Class Representatives are Kris Reese and Todd Saylor. - Why is there a Settlement?
The Court has not decided in favor of Plaintiffs or Teen Challenge. Instead, both sides agreed to a settlement. Settlement avoids the costs and uncertainty of trial and related appeals, while providing benefits to members of the Settlement Class. The Class Representatives and attorneys for the Settlement Class (“Settlement Class Counsel”) believe the Settlement is in the best interests of the Settlement Class Members.
Top - How do I know if I am part of the Settlement?
You are included in the Settlement Class if you are a member of the following:
All persons who:
- provided personally identifiable information or protected health information to Teen Challenge;
- had that information potentially compromised in the Data Breach; and
- are not affiliates, legal representatives, attorneys, heirs, assigns, officers or directors, or employees of Defendant or any entity in which Defendant has a controlling interest.
- What if I am not sure whether I am included in the Settlement?
If you are not sure whether you are in the Class or have any other questions about the Settlement, call the toll-free number,
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866-779-6824. You also may write with questions to: TR9 Administrator, P.O. Box 990, Corte Madera, CA 94976-0990 suggested or go to www.TeenChallengeDataBreachSettlement.com. - What benefits does the Settlement provide?
Teen Challenge will provide Settlement Class Members the following benefits under the Settlement: (1) coverage under IDX credit monitoring and identity restoration services for an additional period of three years; and (2) reimbursement of documented, unreimbursed Economic Losses up to $1,500.00, and $150.00 for lost time at $25.00/hour up to 6 hours per Settlement Class Member, which are: (a) related to the Data Breach; (b) not otherwise reimbursable by IDX or another third party; (c) supported by required documentation; and (d) meet all requirements set forth in the Claim Election/Reimbursement Form and the Settlement Agreement.
Complete details regarding the settlement benefits are available in the Settlement Agreement, which is available at www.TeenChallengeDataBreachSettlement.com.
Top - How can I enroll in the IDX plan?
To receive the IDX Settlement Offering from Teen Challenge, Settlement Class Members must submit an Claim Election/Reimbursement Form by mail or through the Settlement Website by October 10, 2023. The Settlement Administrator will notify you of any deficiencies with respect to your Claim Election/Reimbursement Form, and you will have 30 days after such Notice is sent to correct those deficiencies. The Settlement Administrator will then issue a final decision on your entitlement to the IDX plan.
An Claim Election/Reimbursement Form is available at www.TeenChallengeDataBreachSettlement.com or by calling 866-779-6824. Claim Election/Reimbursement Forms are also available by writing to the Settlement Administrator at P.O. Box 990, Corte Madera, CA 94976-0990.
Top - How do I obtain reimbursement of economic costs related to the Data Breach?
For reimbursement of documented Economic Losses related to the Data Breach that have not been reimbursed, up to an aggregate total of $1,500.00 in reimbursement per Settlement Class Member, you must read the instructions carefully, fill out the form completely, attach the required documentation, and either submit the form and documentation through the Settlement Website, or mail the form postmarked no later than October 10, 2023, to:
TR9 Administrator
P.O. Box 990
Corte Madera, CA 94976-0990
If you have questions about how to file a claim, call 866-779-6824 or go to www.TeenChallengeDataBreachSettlement.com.
Top - How do I obtain reimbursement of lost time related to the Data Breach?
For reimbursement of Lost Time related to the Data Breach, up to an aggregate total of $150.00 in reimbursement per Settlement Class Member, you must complete and submit a Claim Election/Reimbursement Form(s) and certify: (a) how much time was spent; (b) why; (c) on what date(s); and (d) how it was related to the Data Breach. You can get the Claim Election/Reimbursement Form at www.TeenChallengeDataBreachSettlement.com or by calling 866-779-6824. You must read the instructions on the Claim Election/Reimbursement Form carefully, fill out the form completely, attach any required documentation, and either submit the form and documentation through the Settlement Website, or mail the form postmarked no later than October 10, 2023, to:
TR9 Administrator
P.O. Box 990
Corte Madera, CA 94976-0990
If you have questions about how to file a claim, call 866-779-6824 or go to www.TeenChallengeDataBreachSettlement.com.
Top - When will I receive my reimbursement payment under the Settlement?
If you file a timely and valid Claim Election/Reimbursement Form and submit required documentation, the Settlement Administrator will evaluate your claim to confirm your eligibility and calculate your payment amount. The Settlement Administrator will notify you of any deficiencies with respect to your claim, and you will have 30 days after such Notice is sent to correct these deficiencies.
The Settlement Administrator will then issue a final decision on your claim.Payments for valid claims will not be made until after the Settlement is finally approved and all appeals and other reviews have been exhausted.
Top - What am I giving up as part of the Settlement?
Unless you exclude yourself, if the Settlement is approved, you cannot sue Teen Challenge or be part of any lawsuit against Teen Challenge about any of the issues in this Action. All of the decisions by the Court will bind you. The specific claims you are giving up are described in Section 8 of the Settlement Agreement. You will be releasing your claims against Teen Challenge and all related people as described in Section 8 of the Settlement Agreement.
The Settlement Agreement is available at www.TeenChallengeDataBreachSettlement.com or by calling 866-779-6824.
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The Settlement Agreement describes the released claims with specific descriptions, so please read it carefully. If you have any questions about what this means, you can talk to Settlement Class Counsel, or you can talk to your own lawyer at your own expense. - Do I have a lawyer in the case?
Yes, you do have a lawyer in the case. The Court appointed the law firms of Cohen & Malad, LLP, Branstetter, Stranch, & Jennings, PLLC, Turke & Strauss LLP and Saltz Mongeluzzi Bendesky P.C. to represent you and the Settlement Class. These firms are called “Settlement Class Counsel.” You will not be charged by these lawyers for their work on this case. If you want to be represented by your own lawyer, you may hire one at your own expense.
Top - How will the lawyers be paid?
Settlement Class Counsel will ask the Court for Teen Challenge to pay for reasonable attorneys’ fees and expenses, along with Class Representative service awards. The Court will decide the amount of attorneys’ fees, expenses, and service awards. Any attorneys’ fees and expenses approved will be paid by Teen Challenge and will not reduce the benefits provided to you or the other Settlement Class Members under the proposed Settlement.
Top - What does it mean to exclude myself from the Settlement?
If you want to keep the right to sue or continue to sue Teen Challenge about the legal claims in this case, you must take steps to exclude yourself from the Settlement Class. Excluding yourself is also called “opting out” of the Settlement.
If you exclude yourself, you cannot get anything from the Settlement. If you exclude yourself, you may not apply for any benefits under the proposed Settlement and you cannot object to the proposed Settlement.
If you do not exclude yourself, you cannot sue later. Unless you exclude yourself, you give up the right to sue Teen Challenge for all of the claims that this proposed Settlement resolves.
To exclude yourself from the proposed Settlement, you must timely submit, by U.S. Mail, written Notice of your intent to opt-out of the Settlement to the Settlement Administrator’s designated address established for opt-outs. The written Notice must include your name, address and phone number, and clearly manifest your intent to be excluded from the Settlement Class in Reese, et al., v. Teen Challenge Training Center, Inc., d/b/a Pennsylvania Adult & Teen Challenge, No. 210400093, and must be signed by you. You can only request exclusion for yourself; you cannot request to exclude any other member of the Settlement Class. Mass opt-outs are not permitted.
To be effective, written Notice must be postmarked by September 26, 2023 and mailed to:
TR9 Administrator
P.O. Box 990
Corte Madera, CA 94976-0990
You cannot ask to be excluded on the phone, by email, or on the website.
Top - How do I object and tell the Court if I do not like the Settlement
If you are a Settlement Class Member, you can object to or comment on the Settlement, Settlement Class Counsel’s request for attorneys’ fees and expenses, and/or the Settlement Class Representatives’ request for a service award. To object, you must state in writing that you object to the Settlement, and include the following information in your written objection:
1. The name of the Action;
2. Your full name, mailing address, telephone number, and e-mail address;
3. A statement of the basis on which you claim to be a Settlement Class Member;
4. A written statement of all grounds for your objection, accompanied by any legal support for the objection, and any evidence you wish to introduce in support of the objection;
5. The identity of all counsel, if any, representing you, including any former or current counsel who may claim entitlement to compensation for any reason related to the objection to the Settlement or the Fee Application;
6. A statement confirming whether you intend to personally appear and/or testify at the Final Approval Hearing and the identification of any counsel representing you who intends to appear at the Final Approval Hearing;
7. A list of any persons who will be called to testify at the Final Approval Hearing in support of the objection; and
8. Your signature signed under oath and penalty of perjury or, if legally incapacitated, the signature of your duly authorized representative (along with documentation setting forth such legal incapacitation and representation) (an attorney’s signature is not sufficient).
Failure to include this information may be grounds for the Court to disregard your objection.
To submit an objection, send a letter to the Court by mailing it to the Court of Common Pleas of Philadelphia County Clerk, 1301 Filbert Street, Suite 310 B, Philadelphia, PA 19107. Mailed objections must be filed or postmarked on or before the Objection Deadline, which is September 26, 2023.
You also must timely submit, by U.S. Mail, your objection to the Settlement Administrator’s designated address established for objections. To be effective, written Notice must be postmarked by September 26, 2023 and mailed to:
TR9 Administrator
P.O. Box 990
Corte Madera, CA 94976-0990
Top - What is the difference between objecting and asking to be excluded?
You can object to the Settlement when you wish to remain a Settlement Class Member and be subject to the Settlement but disagree with some aspect of the Settlement. An objection allows your views to be heard in Court.
Excluding yourself from the Settlement Class means that you are no longer a Settlement Class Member and do not want the Settlement to apply to you. Once you are excluded, you lose the right to receive any benefits from the Settlement or to object to any aspect of the Settlement because the case no longer affects you.
Top - When and where will the Court decide whether to approve the Settlement?
The Court will hold a Final Approval Hearing at 10:00 a.m. on November 14, 2023, at the Philadelphia County Court of Common Pleas, Room 654, City Hall, Philadelphia, Pennsylvania, 19107, or by remote videoconference. At the Final Approval Hearing, the Court will consider whether the proposed Settlement is fair, reasonable, and adequate. The Court may also consider Class Counsel’s request for attorneys’ fees and expenses, and the service awards. If there are objections, the Court will consider them. After the Final Approval Hearing, the Court will decide whether to approve the proposed Settlement and how much to award to Class Counsel as fees and expenses, and the service awards. You do not need to attend.
The Final Approval Hearing may be moved to a different date or time without additional Notice, so if you wish to attend, it is recommended that you periodically check www.TeenChallengeDataBreachSettlement.com and the Court docket in this case through the website https://fjdefile.phila.gov/efsfjd/zk_fjd_public_qry_00.zp_disclaimer to confirm the date of the Final Approval Hearing.
Top - Do I have to come to the hearing?
You do not have to attend the hearing. Class Counsel will answer any questions the Court may have. However, you are welcome to attend the hearing at your own expense. If you submit a written objection, you do not have to come to the Final Approval Hearing to raise your objection. As long as you timely mailed your written objection, the Court will consider it. You also may pay your own lawyer to attend the Final Approval Hearing, but their attendance is not necessary.
Top - May I speak at the hearing?
Yes, you may speak at the hearing. If you would like to do so, you must indicate your intent to personally appear and/or testify at the Final Approval Hearing, and identify any counsel representing you who intends to appear at the Final Approval Hearing,
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when providing written Notice of your objection as noted above regarding how to object to the Settlement. - What happens if I do nothing at all?
If you are a Settlement Class Member and you do nothing, you will be legally bound by the Settlement, but you will not receive the IDX Settlement Offering, or reimbursement for Economic Losses and Lost Time related to the Data Breach. You will not be able to bring a lawsuit, continue a lawsuit, or be a part of any other lawsuit against Teen Challenge about the claims in this case.
If you would like to request benefits under the Settlement, you must follow the instructions described in the sections above.
Top - How do I get more information about the proposed Settlement?
This Notice summarizes the proposed Settlement. More details are included in the Settlement Agreement. You can get a copy of the Settlement Agreement at www.TeenChallengeDataBreachSettlement.com. You also may write with questions to the Settlement Administrator at TR9 Administrator P.O. Box 990 Corte Madera, CA 94976-0990. You can access the Claim Election/Reimbursement Form and review additional documents on the Settlement Website. You can also request to receive a Claim Election/Reimbursement Form, a copy of the Settlement Agreement, and a detailed Notice by mail by calling the toll-free number, 866-779-6824.
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